How long does shipping take? +
All orders ship free within the United States. Orders are processed within 1-2 business days and typically arrive within 3-5 business days. You'll receive a tracking number once your order ships.
Do you ship internationally? +
Currently, we only ship within the United States. We're working on expanding to international shipping in the future.
What is your return policy? +
We offer a 30-day return policy on all unused items in their original packaging. Personalized and custom items are final sale unless they arrive damaged or defective. Contact us at info@flourishinggifts.com to initiate a return.
Are your products really handmade? +
Yes. Our leather journals, ceramic pieces, wooden items, and personalized gifts are crafted by artisans. Each piece has unique characteristics that come from being made by hand rather than mass-produced.
How do personalized items work? +
For personalized items like custom mugs, star maps, and family portraits, you'll provide your customization details after placing your order. We'll send you a proof for approval before production begins. Custom items typically ship within 7-10 business days.
Is there sales tax on my order? +
No. We offer tax-free shopping on all orders — no sales tax is applied at checkout.
What payment methods do you accept? +
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. All payments are processed through a secure, SSL-encrypted checkout.
Can I modify or cancel my order? +
Orders can be modified or cancelled within 12 hours of placement. Contact us as soon as possible at info@flourishinggifts.com or call +1 (215) 545-5555.
Do you offer gift wrapping? +
Many of our items come in gift-ready packaging. For specific gift wrapping requests, please note it in your order comments or contact us before purchasing.
How do I care for my leather journal? +
Wipe with a dry cloth to remove dust. Avoid prolonged exposure to moisture and direct sunlight. With proper care, genuine leather develops a beautiful patina over time.